Career Roadmap
Cynthia's work combines: Numbers, Education, and Working Independently
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Day In The Life
Skills &
Education
Here's the path I took:
High School
Thomas Dale High School
Here's the path I recommend for someone who wants to be a Credit Counselors:
High School
Bachelor's Degree
Learn more about different paths to this career
Life & Career Milestones
I've taken a lot of twists and turns
1.
Worked retail in high school and college at a small yogurt shop, Sam's Club, and Target.
2.
Left retail and worked for Miss Utility of VA in an inbound call center.
3.
Went to work for Heilig-Meyers working in the IT dept as a member of the Help Desk. Got laid off.
4.
Went to work for Edward Jones as administrative assistant running local office for rep.
5.
Went to work for U-Haul as an onsite storage manager and then promoted to district auditor.
6.
Worked as a bank teller.
7.
Went back to retail: Target and then Kohl's, in supervisor, administrative, and district positions.
8.
Came to Capital One where I use a combination of the skills I've learned at all my previous jobs.
Defining Moments
How I responded to discouragement
THE NOISE
Messages from Society in general:
You should get a degree and get a real job.
How I responded:
Just because you work in a "service" type job does not mean you do not have a real job. Any job you do for any business is an important part of how that business runs. I focused on the fact that if no one was willing to work service type jobs, then who would be around to provide service to everyone? I focus on serving each customer as if they are the most important person I will talk to that day.
Experiences and challenges that shaped me
I didn't learn about finances and credit and budgets until I was in my late 30's and started working for Capital One. It made my life a lot harder than it needed to be. Be willing to listen and always, always, ALWAYS pay yourself first (SAVE!).